Refund policy

Return & Refund Policy

At Timeless Table, we take care to accurately describe and photograph each item so you can shop with confidence. Because many of our pieces are vintage, collectible, and one-of-a-kind, all sales are considered final.

All Sales Are Final

We generally do not accept returns, exchanges, or issue refunds for any reason, including:

  • Change of mind or buyer's remorse.

  • Ordering the wrong item or size.

  • Items not meeting personal expectations.

  • Normal signs of vintage wear or age that are disclosed in the listing description or photographs.

  • Differences in color or appearance due to variations in screens and display settings.

Please carefully review all photographs, descriptions, measurements, and condition notes before completing your purchase. If you have questions about an item, please contact us before ordering.

Damaged or Incorrect Items

We understand that occasionally something can go wrong during shipping. If your order arrives damaged or you receive an item that is significantly different from its description, please contact us within 48 hours of delivery.

Please include:

  • Your order number.

  • Clear photographs of the item and any damage.

  • Photographs of the original packaging and shipping box, if applicable.

Please retain all packaging materials until the issue has been resolved.

Each situation will be reviewed individually. At our discretion, an appropriate resolution may include a replacement (if available), store credit, or refund.

Returns Approved by Timeless Table

Returns are not accepted without prior written authorization. If we agree to accept a return as a courtesy, the following conditions apply:

  • The item must be returned in its original condition.

  • The buyer is responsible for all return shipping costs.

  • Original shipping charges are nonrefundable.

  • Any applicable payment processing fees, transaction fees, or other nonrefundable costs incurred by Timeless Table may be deducted from the refund, to the extent permitted by applicable law and payment processor requirements.

  • Items must be securely packaged and returned using a trackable shipping method.

Refunds will not be issued until the returned item has been received and inspected.

Refund Processing

Approved refunds will be issued to the original payment method. Please allow additional time for your financial institution to process the refund.

Please note that payment processing fees charged to Timeless Table are generally not returned when a refund is issued. Any deductions will be disclosed before an approved courtesy return is finalized and will comply with applicable laws and payment processor requirements.

Contact Us

If you have a concern about your order, please contact us through our website. We appreciate the opportunity to address any issues and want you to be happy with your experience at Timeless Table.

Thank you for shopping with Timeless Table!